Fixd
Reviews and Complaints

The answering machine stated, "agents speak only english." The lady I was connected with, had an accent almost, unintelligible.

Besides that, mess. Having to complete a survey, before being able to print a lable is ridiculous.

I have tried numerous times to get my refund of 99.99 for premium subscription that I did not order for over a month and still haven't got it. I can't seem to talk to anyone about it since it sends you to support through email.

It's a joke! I've sent them a screenshot of the charge and still have not received a refund.

I don't ask for any other order than the FIXD device to check the car. I don't want any premium subscription or any other thing and I asking for the cancellation of this and the money return.

You charge me $105.99 and I need my money back. If you want your device is not problem for me to send it back to you.

I'm trying to get a label to return the fixed device. I'm not able to print a label. Live assistance 24/7.

Credit card charges. On 4-8-25 I had 2 charges on my card,$32.45 and $48.68.

Then on 4-24-25 I had 1 charge of $106.59.i had ordered 3 units.

What are the extra charges for ? Please respond.

I signed up for free, and they take my money and I don't know why??? Besides that thanks but no thanks

Well the lady I was talking to could not understand me to Well because she said I fading in in out but I was asking her about my order on the fixd tool that I ordered but she couldn't tell me anything without my order number so she said that your team would send me a email witch in turn would have my order number on it but I need to know when I'll be receiving my order I paid for witch was about $63 dollars an some change so please let me know thanks

I didn't order 3, I ordered 1 for $19.00. They sent 2 more the next day for $43.00.

I need a refund of $43.00 and also need a return payment. Thank you.

I cancelled my subscription right after I activated it to make sure that I did not forget to cancel it, and they still tried to charge my card. Thankfully, my bank declined it, but now I can't get a hold of them. However, I do have a screenshot of where I cancelled it.

No extra bills on me I'm moving out of state. There no reason to use the fixed scan. I thought I give it a chance but after reading the reviews about the scanner I decided to cancel my subscription because I don't need it

I ordered fixd in preparation for purchasing a used car in about six months. Well about two weeks later my account was charged a plus 100 dollar amount for some yearly subscription that was never mentioned anywhere when I ordered it.

I know this because I pretended I was ordering another one and nowhere did it mentioned a subscription. I canceled it and got that back.

Then I returned the product Well within the 30 day requirement and was told as soon as it was scand in I would get my refund. Twenty days later I'm still waiting.

I bought the product and it does not work possibly defective. seen them work before it's a great product hope to get a replacement from the company .

They charged my account and did not tell me that there was some type of subscription charge. I only used the device one time.

I would like to contact them but I do not have their phone number. And when I tried to call them through your company, they were not open. This is unacceptable. I was not notified of any additional charges.

Other than that of buying the device. Beware