Contact Fixd Customer Service
Fixd Phone Numbers and Emails
Customer Service Number:
-
(925) 854-1766
Fixd Emails:
How to Contact Fixd?
Most Popular Number:
| Total calls: 7 070 | Issues resolved: 256 | Last call: Jun 12, 2025 |
Fixd Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fixd Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fixd is 9258541766. 56% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Fixd may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Fixd Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Fixd is 9258541766. 56% of customers managed to speak with a real person.
The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Fixd may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Fixd mainly because of activation/ cancellation, refund, payments and charges.
12% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Fixd is help@fixdapp.com. 50% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Fixd Website:
Fixd Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
FIXD Automotive, Inc.
Attn: Data Protection Office
75 5th Street NW, Suite 2120
Atlanta, GA 30308 USA
Fixd Customer Service Reviews
Died on hold while waiting for customer service. Instaed of dead air on the phone some kind of hold music or update that your still connected would be great
Nothing!!! All the app does for the most part is to sell you their premium package instead of helping you with the scan!!!
When I first got it, it worked well, you could see the engine codes and clear them to see if they come back, but now you can't clear them.
Totally worthless. Will toss it and get a system that works.
How Good is Fixd's Customer Service?
Summary of Fixd Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fixd?
Payments and Charges Question:
- “Why are you billing me?”
- “Is to charge to me 2 I need one”
- “Why our you trying to charge100 dollars toy card”
Activation/ Cancellation Question:
- “I never subscribe”
- “Cancel 14 day premium free trial”
- “Cancel order for $51.55”
Refund Question:
- “I need you to refund my money back to my account and did not give you permission to do that”
- “Refund”
- “Refund immediately”
Account Question:
- “Opt out of free trial”
- “Subscription”
- “Money out my account”
Request for Information Question:
- “Question on resetting”
- Need help resolving issue
- “Questions about the fixed machine”
Product/ Service Question:
- “Not working”
- “Cannot clear the engine warning light.”
- “A purchase”
Return/ Replace Question:
- “To return their product I don’t need! Never been used! & they charged me for 2 and not 1!”
- “WHY if you are NO changing me will my visa not work??????”
- “Return the two items. only one was ordered but I get two with an unwanted yearly subscription.”
Shipping and Delivery Question:
- “Need tracking for device purchased”
- “I have not received my sensor yet. Also I'm being charged 108$ for something i did not sing up for.”
- “Me realizaron un descuento de mi tarjeta el cual no autoricé.”
Cards Question:
- “Because appried any spend in my card discover”
- “Debt card payment”
- “Not taking my card”
Website/ Application Question:
- “App problems”
- “Damn app wont work”
- “My FIXD app does not open anymore and I have not changed anything on my end.”
Staff Question:
- “Premium service”
- “Don’t need no service”
- “You stopped my premium service after only a month or two supposed to be for 12 months”
Other Question:
- “Quit and mo customer servixe”
- “Extra item ordered by mistake”
- “The scanner will not read my abs problem can someone assist me”
Compare Fixd Customer Service To
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