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Contact Fixd Customer Service

Fixd Phone Numbers and Emails

Verified Contact Information

Toll-Free Number:

  • (888) 668-8344
    App Support
Call customer service
Send Message

Customer Service:

  • (925) 854-1766

Fixd Emails:

Customer Service
App Support
Jobs/ Career
Legal
Privacy Inquiries
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Fixd Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Fixd Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email

  • The best phone number to call Fixd is 9258541766. 83% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 56% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Fixd may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.

View full overview ›

How to Contact Fixd?

Most Popular Number:

(888) 668-8344
App Support
Total calls: 1 564 Issues resolved: 72 Last call: Dec 8, 2025

The main FIXD phone number, where you can connect with the customer service specialist, is 925-854-1766. Call there with a wide range of matters: request more details about tools and resources for cars, resolve subscription issues, and more. We recommend that you prepare all your questions and other essential information in advance to have them ready during the communication with the FIXD customer service manager by phone.

support@fixdapp.com is the main FIXD email address where you can contact the customer service team in writing regarding general inquiries and customer support. This communication format is helpful to receive detailed assistance or attach proof of purchase, device photos, or other visual materials. When composing your letter, ensure that you include all relevant details to help the dedicated manager better understand your inquiry and provide meaningful answers.

The FIXD support team is available 24/7, allowing you to contact the company via phone or written communication at any time convenient for you, whether early morning or night. To avoid delays in connecting with the customer service team by phone, contact the dedicated specialist during non-peak hours, namely between 9 a.m. and 11 a.m. or between 2 p.m. and 4 p.m.

To contact the customer service specialist online via the FIXD website, scroll down the home page and click on the “Contact” hyperlink. Such an option will lead you to a separate page, where you can click an online chat button in the lower-right corner to communicate with a virtual assistant in real time. Additionally, the company provides a contact form for detailed inquiries. To access it, follow “Visit contact page” under “FIXD Help Center” on this page. Once on the page with the contact form, indicate your email address, subject, and a detailed description of your inquiry.

PissedConsumer Club

Contact Information

Fixd Website:

Fixd Help Center:

Corporate Office Address:

FIXD Automotive, Inc.
999 Peachtree St NE, Suite 840
Atlanta, Georgia 30309
United States

Other Info (opening hours):

Mailing Address:

FIXD Automotive, Inc.

Attn: Data Protection Office

75 5th Street NW, Suite 2120

Atlanta, GA 30308 USA

More contact details

Fixd Customer Service Reviews

1.9 / 5
Poor
See all 1.4K reviews
Barry G Bay
Its a good product but they have problems with thier indexinng
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

They are responsive, they aren't fast but they got my problem within 50 hours. I dont have any more to say.

Vivan Kkg
Another *** off customer.

Not happy at all very unsettified ripe off and will never refer.to anyone another missed off customer.

Kendry Xyo
Unauthorized charges

This is the 3rd time they charged me for their subscription without my ok! Once I didnt even catch it so I try to reach out to them and the automated system sends you to the website. Then you finally get an email address and send them an email and 3 days later still no response!

Brenda G Nuo
Multiple multiple multiple emails
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

After multiple emails which were very annoying I finally got my problem taken care of. If they would provide a simple way to get in touch with them, like maybe providing a phone number for customer service,I have no intention of using this company again, to much stress. Thank you pissed off consumer service

How Good is Fixd's Customer Service?

Walter K Qhc
Walter K Qhc
Feels Disappointed | Dec 05, 2025

I just told you that I never got to speak to someone who could help and I was directed to a site that I needed to pay to speak to someone. I purchased premium

Read full quote
Sarha Ath
Sarha Ath
Feels Satisfied | Nov 09, 2025

It was good.

Read full quote
Janathan Ljd
Janathan Ljd
Feels Satisfied | Nov 04, 2025

Problem was handled almost immediately and to my complete satisfaction. Be complaint / error was strictly on my part and was rapidly corrected by FIXD. I look forward to using the product, and would patronize again.

Read full quote
Cheryl O Jup
Cheryl O Jup
Feels Disappointed | Oct 26, 2025

I still haven't received a refund for the product I never even opened. $99.99 is not nothing. I have important things I needed that money for.

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Fannie Lwe
Fannie Lwe
Feels Disappointed | Oct 25, 2025

While automation is good, actually talking to a live person is better. All I wanted is to stop a subscription. I have no idea if was successful. I keep getting caught in a loop of automation. Keeping in mind automation is only as good as the programmer. I would like confirmation that my subscription is canceled.

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Donald c A Khm
Donald c A Khm
Feels Disappointed | Oct 01, 2025

You people take more money than you are supposed to out of my account . I ordered your 19.99 dollar special and then you turn around and charge me for two sensors and then try to take out $110 so you owe me $51 and some change. I got 110 back and now I want to rest please handle it quickly thank you very much. I’m still pissed.

Read full quote

Summary of Fixd Customer Service Calls

8.9K TOTAL
CALLS
02:40 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fixd?

Payments and Charges Question:

  • “Unexplained charge”
  • “Paid for service lost access to the app”
  • “Was charged for something I didn’t sign up for”

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancel subscription”
  • “Regarding cancellation”

Refund Question:

  • “To get a refund. I didn't order premium”
  • “Refund”
  • “Refund of subscription”

Account Question:

  • “Can't get code to register”
  • “Can't register my email”
  • “Can't receive code”

Request for Information Question:

  • “Help me read my results, said certain things were wrong then asked me if I wanted to turn off the check engine light and set. Everything is OK after I was forced to buy a yearly membership for $99.99.”
  • “Trying to figure out how to get back to the cars I have already scanned”
  • “I have received three of these little f i x d from for cars I don't understand what I have three that's why I am contacting you”

Product/ Service Question:

  • “Purchase by Mistake beloved total payment was $21.95 but after payment total was $42.00 cancel this order ASAP please”
  • “None of my scanner is working”
  • “Cannot connect”

Return/ Replace Question:

  • “Replacement”
  • “Return percentage”
  • “Want to return did not state that there was a month charge .”

Shipping and Delivery Question:

  • “Wrong order info”
  • “Wrong order”
  • “Haven't received refunds”

Website/ Application Question:

  • “App not working”
  • “App wouldn't allow to scan”
  • “App never finishes scanning”

Staff Question:

  • “Talk to customer service about product”
  • “Don’t want to pay for any extra, or services”
  • “End service”

Cards Question:

  • “Ya'll keep trying to take $ 99.00 off my card for what reason I don't know. So please whatever it is I don't want it”
  • “You trying to take money off card when I don’t have no service with”
  • “Issue with card”

Employment Question:

  • “Employment”

Other Question:

  • “Stolen fixed meter”
  • “Incomparable”
  • “Not paying”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.
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