Skip to content
Write review For Business
  • Login

Contact Fixd Customer Service

How to Reach a Person at Fixd

Verified Contact Information

Customer Service Number:

  • 1-925-854-1766
Call Now
Send Message

Customer Service:

support@fixdapp.com
help@fixdapp.com
appsupport@fixdapp.com
App Support

Jobs/ Career:

careers@fixdapp.com

Legal:

privacy@fixdapp.com
Privacy Inquiries
data-protection-office@fixdapp.com

Fixd Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Fixd Phone Number
1 (925) 854-1766
Average Hold Time
00:02:47
Average Calls duration
3 minutes
Most Popular Fixd Email Address
support@fixdapp.com
Fixd Live Agent Availability
13% of callers successfully reach a real person
Issue Resolution Rate
Low (11% reported full resolution)
View full overview

How to Contact Fixd?

The main FIXD phone number, where you can connect with the customer service specialist, is 925-854-1766. Call there with a wide range of matters: request more details about tools and resources for cars, resolve subscription issues, and more. We recommend that you prepare all your questions and other essential information in advance to have them ready during the communication with the FIXD customer service manager by phone.

support@fixdapp.com is the main FIXD email address where you can contact the customer service team in writing regarding general inquiries and customer support. This communication format is helpful to receive detailed assistance or attach proof of purchase, device photos, or other visual materials. When composing your letter, ensure that you include all relevant details to help the dedicated manager better understand your inquiry and provide meaningful answers.

The FIXD support team is available 24/7, allowing you to contact the company via phone or written communication at any time convenient for you, whether early morning or night. To avoid delays in connecting with the customer service team by phone, contact the dedicated specialist during non-peak hours, namely between 9 a.m. and 11 a.m. or between 2 p.m. and 4 p.m.

To contact the customer service specialist online via the FIXD website, scroll down the home page and click on the “Contact” hyperlink. Such an option will lead you to a separate page, where you can click an online chat button in the lower-right corner to communicate with a virtual assistant in real time. Additionally, the company provides a contact form for detailed inquiries. To access it, follow “Visit contact page” under “FIXD Help Center” on this page. Once on the page with the contact form, indicate your email address, subject, and a detailed description of your inquiry.

PissedConsumer Club

Contact Information

Fixd Website:

Fixd Help Center:

Corporate Office Address:

FIXD Automotive, Inc.
999 Peachtree St NE, Suite 840
Atlanta, Georgia 30309
United States

Other Info (opening hours):

Mailing Address:

FIXD Automotive, Inc.

Attn: Data Protection Office

75 5th Street NW, Suite 2120

Atlanta, GA 30308 USA

More contact details

How Customers Rate Fixd Support?

4.0 / 5
Good

Based on 11K calls to Fixd customer support through PissedConsumer.com and 88 survey responses.

Total Calls
11K
Avg Call Duration
02:34
Issues Resolved
11%

Why Customers Call Fixd?

Top Reasons of Customers Calls

  • Payments and Charges 28%
  • Activation/ Cancellation 18%
  • Customer Inquiries & Issues 10%
  • Refund 9%
  • Account 8%
  • Product/ Service 8%
  • Request for Information 7%
  • Return/ Replace 5%
  • Shipping and Delivery 4%
  • Website/ Application 1%
  • Staff 1%
  • Cards <1%
  • Questions About an Order <1%
  • Payments & Transfers <1%
  • Fraud & Security Issues <1%
  • Claims & Legal Issues <1%
  • Employment <1%
  • Phone & Devices <1%

Payments and Charges

28%
  • "Overcharged"
  • "My bill"
  • "If charged for using trying Fixd for the 1st time..want to know and cancel b4 Oct 8"

Activation/ Cancellation

18%
  • "I want to cancel"
  • "To cancel service"
  • "To see if I am enrolled..and if so..cancel"

Customer Inquiries & Issues

10%
  • "Finance issue"
  • "Processing difficulties"
  • "Didn't receive"

Refund

9%
  • "Refund"
  • "Refund immediately"
  • "Refund and cancel whatever you guys did"

Account

8%
  • "Having problems with my account"
  • "Account info not finding inai"
  • "Subscription"

Product/ Service

8%
  • "FIXD device will not communicate with my 2015 dodge 6.7 Diesel pick up anymore"
  • "Fixd not working"
  • "FIXD not delivered yet."

Request for Information

7%
  • "I need to talk to customers service"
  • "Talk to representative"
  • "About my payment"

Return/ Replace

5%
  • "Return"
  • "Need address to return items"
  • "Return label"

Shipping and Delivery

4%
  • "I have not received my refund"
  • "Wrong address on my shipment"
  • "Somebody put the wrong address on my package it was never delivered and now I'm out money"

Website/ Application

1%
  • "Cannot get app on phone"
  • "I want to download the app only for one month do not charge me for the whole year"
  • "I want to download the app only for one month only do not charge me for the whole year"

Staff

1%
  • "I need a customer service representative to call me. I've tried all other means and not received a reply. It's very very important to have my issue(s) resolved. ASAP. My card was locked by my bank because of it. 519-496-****"
  • "Customer service"
  • "Talk to customer service about additional charges"

Cards

<1%
  • "Card charged with out permission"
  • "Won'tl accept my card can't register my fixed scanner"
  • "FIXD is not accepting my card so I can log on"

Questions About an Order

<1%
  • "My order"
  • "Orders"
  • "Order problem"

Payments & Transfers

<1%
  • "Funds"

Fraud & Security Issues

<1%
  • "Fraud"
  • "Scammed"

Claims & Legal Issues

<1%
  • "Claim"

Employment

<1%
  • "Employment"

Phone & Devices

<1%
  • "new phone"

Compare Fixd Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
BlueDriver
BlueDriver Customer Service
Xtooltech
Xtooltech Customer Service
PDF Guru
PDF Guru Customer Service

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Fixd? What happened? What can we help you with?
Submit review Don't show this popup
Fixd
Reviews Contacts Community