Fixd
Fixd Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fixd has 2.1 star rating based on 519 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Fixd to a friend or colleague.
- Rating Distribution
Pros: Good product, No pros, Good device.
Cons: None known at this time, Take your money with no warning, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fixd has 2.1 star rating based on 519 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Fixd to a friend or colleague.
- Rating Distribution
Pros: Good product, No pros, Good device.
Cons: None known at this time, Take your money with no warning, Customer service.Recent recommendations regarding this business are as follows: "Don’t buy this product", "Do not buy this because I was billed twice in five days for what supposed to be a yearly service", "They billed me twice in 5 days for a yearly subscription", "Hope your questions can be answered online", "Don't try to call".
Most users ask Fixd for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Fixd Reviews
"Stopping the Premium extra atuff"
Can not afford it and it was ordered for someone who did not have a computer. And I am retired and could not afford the extras . Hope She gets that...
"Quit and mo customer servixe"
You know what happened. I will be canceling the program and canceling the credit card charge as it quit ND ther is.not one to fix the issue User's...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Tacoma, Washington
The unit itself works well, but if you have a question regarding the unit, no response
I like the fixd unit but the customer support is virtually useless . Had some question s on how to clear some information from the unit.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCobro excecibo
Hice la compra de un dispositivo y me están cobrando de más. ¿Qué debo hacer para la devolución?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Petersburg, Virginia
Moduel stopped working and can't get an answer
Model has stopped connecting to my phone. This started last week.
I have used the product with no problems until last week.
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerU had taken $99 out of my account and I can eled the subscription
I had ordered the Fix'D and tried it out during the 7-day trial that was supposed to be 14 days of it, and when it got delivered, I tried it out and it worked great. But I canceled it the next day, the subscription, and somehow a week to two later, I got charged $99 for service when I don't have any active accounts. I want my money returned to my account.
- It tells you how to fix the part on the car and tells you the exactly thing wrong with it
- I canceled my subscription and they still charged my account almost two weeks ago
Preferred solution: Full refund
User's recommendation: Don't take out a payment when the customer had cancelled their subscription,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money that I never approved
They were taking money from my account that I did not approve. If they give you this option thing, don't go with it, because I got two of them who were supposed to have this other thing for free because I got two.
Then I looked at my account, and they're taking 100 and some dollars out. This is fraud, and I reported it.
- I do not know i have not even plugged them in yet
Preferred solution: Full refund
User's recommendation: I won’t buy again or recommend it to anybody and if you do proceed cost because they’re gonna take your money on stuff you never even ordered. I want my money back.
Downey, California
Return item
Im just dont want item i am still paying g for it monthly also $99.99
$12.99 plus purchased cost $_____ $ and i need a full refund, I am not interested. 626 522 **** Vivian Henriquez
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery difficult to maneuver around
I have tried to print a return label I received. I cannot find the order number (UP-7E60E884B88).
I copied the number from the acknowledgement letter. No matter which way I tried to connect, there was no success.
- N a
- N a
Preferred solution: Full refund
User's recommendation: Think b4 buying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging my account for something I did not order. I want the basic service only
I haven't even hooked the fixed app to my car. I ordered the fixed gadget for standard use, no extras, and they are trying to take $99.99 out of my account, which is going to cause me to turn them in for fraudulent activity, and I will not have access to my debit card.
It's a lose-lose situation.
If I wanted the extras, that is what I would have chosen. I did not, and the $99 charge should be immediately removed from my account.
- I dont know because i havent hooked it up yet
- I do not know
Preferred solution: Removal of that charge for 99.99
User's recommendation: If u order, watch ur bank account for other charges.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFull refund request order UP-34B0627D287
Request full refund on the order UP-34B0627D287
leachmartha@***.com
760-496-****
Cancel subscription which I didn't enroll.
- Request full refund
- Unknown
Preferred solution: Full refund
User's recommendation: Dis NOt revive product Nor enroll on a subscription.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charge for 100$ to my account overdrafting my account. Unacceptable!
When I ordered the Fixd device, all it said was to pay the special price for that day if I called at that moment. So, I did, and I was only charged $19.99.
Which I thought was great. Then, after using it to check my vehicle for problems, today I look at my account only to find you guys had overdrafted my account without my permission and consent, charging me $100. What kind of business are you running? You're doing things that gangstalkers do and behaving like a member of a gang-stalker group.
On top of that, when I used the device, nowhere in the app did I sign up to pay $99. Put my money back ASAP, or you're looking at a lawsuit.
You've overdrafted my account; this is unacceptable. I want my money now!
- Its a lie
- To charge you secretly and play dumb
Preferred solution: Full refund
User's recommendation: Please people do yourself a favor and just purchase your own little reader at autozone. You're you're you're paying a little bit more, but less than a $100 for a nice proper one and guarantee that you will still get the codes or whatever is harming. Your vehicle will be shown by this little device. This fixed device might be 20 bucks. But they secretly just charged me a $100 without my consent or authorization. These *** gangstalking m************ hackers. Piece of *** Company if you ask me. Do not get anything from them.They're *** scammers. On top of that by charging me without making sense they also overdrafted my account over eighty dollars *** stupid *** idiots nothing but hacker thief's *** gangstalkers
Same here. I was supposed to have the free account, yet o found 99.99 charge on my account today Can't get a hold of these people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Keep asking for credit card when asking for information on return.
Company fixed the issue and I have been provided with apology. Returned items and canceled account.
Asking for information to return two devices on account that I canceled. Online chat wants my credit card.
Why would you want my card to cancel and return? There were three transactions on my bank account, which fraud protection asked me about. I told them the charges were not authorized.
Now I have to get a new card! Send me the information to return.
Preferred solution: Address to return. No charges to me.
User's recommendation: Don't buy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Not saying what you're supposed to say
Need someone to help me and call 414-629-****. It's saying nothing is wrong with my car, and it's not telling me anything.
But it's going well with the car, and it's not true. So if you can have someone call me, it would be great.
I had emailed you all, and I had called someone, but no one answered the phone at all.
Thank you.
User's recommendation: Call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOutrageous charge
I just received this device and haven't even plugged it in. Plus, there was no mention of a $109.
charge prior to even taking it out of the package.
I am upset and I don't even want anything to do with you. I want a full refund ASAP.
- Sneaky theived
Preferred solution: Full refund
User's recommendation: Don’t purchase the device -hidden charge is ridiculous
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Fraud
Your system and personnel fraudulently stole money from my account...same day of 7 day trail test I canceled before the 7 days and your corporation took without authority ...hear is the evidence... I guess I need a lawyer
User's recommendation: Mercy and compassion
Brisbane, Queensland
I would like to speak to a representative of the company I bought a product that does not fit My Car. I can’t get any answers.
I just like to speak to someone in the company if not ill returne your product if it doesnt work it snow used to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Los Angeles, California
I did everything with the FIXD support asked me to do I use both my cars. I even use my friend phone. It was not supported
My device was working like a month ago. I noticed it was not working one day.
I was trying to diagnose a problem in my Ford Ranger. The sensor was not working in the Ford Ranger so I went to my Ford Taurus the same thing I did all the troubleshooting that the Fixd support send me I went on my Bluetooth. It kept telling me that my device was not supported. I sent an email yesterday asked him do I have to get other sensor.
I havent heard nothing since yesterday and on my friend phone too not supported. I just want to know if I get an other sensor with my subscription be valid. I just wanna make sure this device came in handy when it was working I I havent heard nothing since yesterday and on my friend phone too not supported. I just want to know if I get a other sensor with my subscription be valid.
I just wanna make sure this device came in handy when it was working I bought this device back I bought. July 2023. I even sent the device share number that was written on top of the sensor. I tried calling customer service.
it took me to pissed off customer.
I just wanna know if I could buy a other sensor. I have a iPhone 14 I see no reason why it should not be supported if I could just talk to somebody directly all this probably couldve been solved back where First started having this problem at May 11
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I'm trying to call the company to do the same as I did not order the prime subscription. To no avail