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Fixd

Fixd

www.fixd.com
What is your customer experience with Fixd?

Fixd Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Fixd has 2.0 star rating based on 551 customer reviews. Consumers are mostly dissatisfied.

  • 16% of users would likely recommend Fixd to a friend or colleague.

  • Rating Distribution
  • Pros: Good product, No pros, Good device.
    Cons: None known at this time, Take your money with no warning, Customer service.

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Media from reviews

Fixd - I want to return your product
Fixd - I want to return your product - Image 2Fixd - Returning productFixd - Returning product - Image 2Fixd - Returning product - Image 3Fixd - Want to cancel the premium service my free trial ends June 22 and I don’t want itFixd - Cobro excecibo
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Is Fixd Legit?

Trust Score is
100 / 100

Our analysis shows that Fixd is legit, safe for consumers to access and is not a scam. www.fixd.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Fixd reviews to learn more about other consumers' experiences.

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Top Fixd Reviews

Positive Review

"Need to return unopened order UP-28906E433DBand get refund."

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Surprised by being asked for $45 to join . then I decided to call customer service for help. She was very halpful.

Critical Review

"Billing"

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I'm upset. I was supposed to be charged $19.99. I just checked my credit card, and I was charged $50.00. Why? Check everything.

Show reviews that mention
refund account subscription money service card order charge customer bank
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Kenneth E Meg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Returning the device for a refund.

Purchasing a device for $20 then charging $100 each time you use it is a rip off. I want to return the device for a refund.

View full review
Loss:
$100
Pros:
  • Easy to use
Cons:
  • Price per usage

Preferred solution: Full refund

User's recommendation: You May charge a reasonable amount when use relative to the purchase amount, if you have to buy increase purchase price ie to $40,$50 or $60 then charge $10 or $20 each time it is used. That to me is fare NOT $20 to $100 that to me is outrageous!!!

Mauricio P Hmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cobro excecibo

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Fixd - Cobro excecibo
Fixd - Cobro excecibo - Image 2
Fixd - Cobro excecibo - Image 3

Hice la compra de un dispositivo y me están cobrando de más. ¿Qué debo hacer para la devolución?

View full review
Loss:
$120

Preferred solution: Full refund

Trynity Bvr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Petersburg, Virginia

Moduel stopped working and can't get an answer

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Fixd - Moduel stopped working and can't get an answer

Model has stopped connecting to my phone. This started last week.

I have used the product with no problems until last week.

View full review
Sherry C Vae

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ashland, Ohio

Want to cancel the premium service my free trial ends June 22 and I don’t want it

Fixd - Want to cancel the premium service my free trial ends June 22 and I don’t want it

All I want to do is cancel premium service. I am coming to and end of the free trial.

And I dont want to spend the $99.99 yearly subscription.

I tried to cancel from the app but can not. There is no place to cancel

View full review
Elvis C Ioo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

U had taken $99 out of my account and I can eled the subscription

I had ordered the Fix'D and tried it out during the 7-day trial that was supposed to be 14 days of it, and when it got delivered, I tried it out and it worked great. But I canceled it the next day, the subscription, and somehow a week to two later, I got charged $99 for service when I don't have any active accounts. I want my money returned to my account.

View full review
Loss:
$99
Pros:
  • It tells you how to fix the part on the car and tells you the exactly thing wrong with it
Cons:
  • I canceled my subscription and they still charged my account almost two weeks ago

Preferred solution: Full refund

User's recommendation: Don't take out a payment when the customer had cancelled their subscription,

Katrina Y Jwl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Charlotte, North Carolina

Returning product

Fixd - Returning product
Fixd - Returning product - Image 2
Fixd - Returning product - Image 3

This product didn't register my car issue. And I want to return and get a refund. Please send a label or QR code

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User's recommendation: There are none

Christine G Xor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Taking money that I never approved

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Fixd - Taking money that I never approved

They were taking money from my account that I did not approve. If they give you this option thing, don't go with it, because I got two of them who were supposed to have this other thing for free because I got two.

Then I looked at my account, and they're taking 100 and some dollars out. This is fraud, and I reported it.

View full review
Loss:
$107
Cons:
  • I do not know i have not even plugged them in yet

Preferred solution: Full refund

User's recommendation: I won’t buy again or recommend it to anybody and if you do proceed cost because they’re gonna take your money on stuff you never even ordered. I want my money back.

Dayron Arm
map-marker Downey, California

Return item

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Fixd - Return item
Fixd - Return item - Image 2

Im just dont want item i am still paying g for it monthly also $99.99

$12.99 plus purchased cost $_____ $ and i need a full refund, I am not interested. 626 522 **** Vivian Henriquez

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Karen M Vqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one is helping me to resolve my issue I need help resolving issue

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You processed my payment before I had a chance to read about the subscription, and when I saw I had to have a subscription, I tried to back out my information, and it had already gone through. I quickly notified the stated email to have them not send me the product and to reverse the charges and cancel whatever just happened.

I am not interested in it, nor do I want to be on a subscription. Please make sure I don't receive the product and am not being charged for this subscription I didn't agree to, and to reverse the funds back into my account. I do apologize for whatever glitch my phone had that didn't allow me to read what I was getting before it took my payment, or I would have never put you guys through this mess, nor put myself through this big headache this is causing me to get this resolved! Thank you.

Please help! I never downloaded the app or any of that, so I shouldn't be on a subscription contract to figure out how to get it stopped.

View full review
Loss:
$47
Cons:
  • Not being to verify your order before they take your money

Preferred solution: Full refund

User's recommendation: Make sure they know that they need a subscription in order to run the device and be up front with the costs involved Senior citizens like my self isn't tech savvy and know how these things work. I saw $20 and thought ok I'll try it. And when I saw the total was $40+ was wondering how it got up to $40 ? Then I saw something about subscription so I was reading it and that's when the charge went through , before I could withdrawal my information, I notified the website it was a mistake and to not send the product and to cancel the subscription I didn't authorize or wanted. . 0

Ruben R Hlz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Very difficult to maneuver around

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Fixd - Very difficult to maneuver around
Fixd - Very difficult to maneuver around - Image 2
Fixd - Very difficult to maneuver around - Image 3

I have tried to print a return label I received. I cannot find the order number (UP-7E60E884B88).

I copied the number from the acknowledgement letter. No matter which way I tried to connect, there was no success.

View full review
Loss:
$21
Pros:
  • N a
Cons:
  • N a

Preferred solution: Full refund

User's recommendation: Think b4 buying

Jody S Knh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charging my account for something I did not order. I want the basic service only

Fixd - Charging my account for something I did not order. I want the basic service only
Fixd - Charging my account for something I did not order. I want the basic... - Image 2

I haven't even hooked the fixed app to my car. I ordered the fixed gadget for standard use, no extras, and they are trying to take $99.99 out of my account, which is going to cause me to turn them in for fraudulent activity, and I will not have access to my debit card.

It's a lose-lose situation.

If I wanted the extras, that is what I would have chosen. I did not, and the $99 charge should be immediately removed from my account.

View full review
Pros:
  • I dont know because i havent hooked it up yet
Cons:
  • I do not know

Preferred solution: Removal of that charge for 99.99

User's recommendation: If u order, watch ur bank account for other charges.

1 comment
Juanetta Jhd

I'm trying to call the company to do the same as I did not order the prime subscription. To no avail

Resolved
Dawit M Liw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Return FIXD device.

Updated by user Jul 05, 2025

Company fixed the issue and I have been provided with full refund. I purchase FIXD for my brother, nothing wrong wit FIXD product but my brother has one so I just want to return it.

It’s hard to return online so I have to call them directly. Very nice customer service they fully refunded thanks.

When you purchase FIXD, make sure if for somebody else ask them if they have one because I’m trying to surprise my brother birthday, I purchased FIXD for him but he has FIXD so that why I returned. PS FIXD is good product highly recommended.

Original review Jun 20, 2025

I purchased FIXD device for my brother, but my brother has one so I just wanna return it but too much hustle to return it. I dont know why.

View full review

Preferred solution: Full refund

Resolved
Rick V Igc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Cancel subscription

Updated by user Jun 19, 2025

I bought 4 fixd items,it seems they signed me up for their premium service with a monthly subscription. I was careful not to subscribe .I never subscribe to auto renewal payments. They are always difficult to cancel.after talking to a fixed re on line they said they would cancel and reimburse me .so I'm waiting to see if they follow through

Updated by user Jun 16, 2025

Company fixed the issue and I have been provided with full refund. After calling fixed with the phone number you provided,my auto subscription was cancelled and refunded.the fixed representative was very nice and helpful.

Original review Jun 16, 2025

Can't find anywhere on their website that lets me cancel. I don't remember even signing for premium.

I bought 4 of them to gift. Almost $200 charges in May alone.

I would like to cancel and get reimbursed. Thank you.

View full review
Loss:
$193

Preferred solution: Full refund

User's recommendation: Make it easier to cancel

Julio C R

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charge for 100$ to my account overdrafting my account. Unacceptable!

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Fixd - Unauthorized charge for 100$ to my account overdrafting my account. Unacceptable!
Fixd - Unauthorized charge for 100$ to my account overdrafting my account.... - Image 2
Contains 1 confidential file for company representatives

When I ordered the Fixd device, all it said was to pay the special price for that day if I called at that moment. So, I did, and I was only charged $19.99.

Which I thought was great. Then, after using it to check my vehicle for problems, today I look at my account only to find you guys had overdrafted my account without my permission and consent, charging me $100. What kind of business are you running? You're doing things that gangstalkers do and behaving like a member of a gang-stalker group.

On top of that, when I used the device, nowhere in the app did I sign up to pay $99. Put my money back ASAP, or you're looking at a lawsuit.

You've overdrafted my account; this is unacceptable. I want my money now!

View full review
Loss:
$120
Pros:
  • Its a lie
Cons:
  • To charge you secretly and play dumb

Preferred solution: Full refund

User's recommendation: Please people do yourself a favor and just purchase your own little reader at autozone. You're you're you're paying a little bit more, but less than a $100 for a nice proper one and guarantee that you will still get the codes or whatever is harming. Your vehicle will be shown by this little device. This fixed device might be 20 bucks. But they secretly just charged me a $100 without my consent or authorization. These *** gangstalking m************ hackers. Piece of *** Company if you ask me. Do not get anything from them.They're *** scammers. On top of that by charging me without making sense they also overdrafted my account over eighty dollars *** stupid *** idiots nothing but hacker thief's *** gangstalkers

1 comment
Juanetta Jhd

Same here. I was supposed to have the free account, yet o found 99.99 charge on my account today Can't get a hold of these people

Martha K Mlo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Full refund request order UP-34B0627D287

Fixd - Full refund request order UP-34B0627D287
Fixd - Full refund request order UP-34B0627D287 - Image 2

Request full refund on the order UP-34B0627D287

leachmartha@***.com

760-496-****

Cancel subscription which I didn't enroll.

View full review
Pros:
  • Request full refund
Cons:
  • Unknown

Preferred solution: Full refund

User's recommendation: Dis NOt revive product Nor enroll on a subscription.

Michael M Uyg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Honaker, Virginia

Unauthorized withdrawal from my bank account

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Where did Fixd get my card number? I just had a new card issued to me with a different number 2 days ago.

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