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Fixd

Fixd

www.fixd.com
What is your customer experience with Fixd?

Fixd Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Fixd has a 1.9 star rating from 588 reviews and only 16% would likely recommend, with most consumers dissatisfied about billing and service.

Positive Feedback

Some users say the device works and a few report issues were resolved and refunds issued after contact.

Negative Feedback / Risk Areas

  • Repeated reports of unauthorized subscription charges and overbilling affecting refunds and disputes.
  • Poor or unresponsive customer service with long holds and dropped calls.
  • Confusing checkout that appears to auto-add items or membership fees.
  • Many Fixd customer complaints center on billing, subscriptions, and refund delays.

Key Takeaways for Future Customers

  • Review order totals and membership prompts before payment; monitor bank statements for unexpected charges.
  • Document requests for refunds and cancellations and expect slow customer service response.
  • Be cautious with free trials and automatic renewals and confirm cancellation procedures.
View full overview ›

Media from reviews

Fixd - Overcharged
Fixd - Charged??Fixd - Charged?? - Image 2Fixd - Wrongly chargedFixd - RefundMy fixd don’t workFixd - Bad customer.lying to get people off the phone
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Sigman

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

While setting up fixed app,says i agree to premium plan i do not want premium plan

The app says you automatically agree to a premium plan, after setting up devise,does not give any option to not want premium plan.could not understand any thing agent was saying not clear english.

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Stephen B Nld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged??

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Fixd - Charged??
Fixd - Charged?? - Image 2

Refund requested. I have no subscription nor account with you.

Call if necessary (505) 453-****. Bye

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Pros:
  • Appears helpful
Cons:
  • Does not give complete codes and only works on simple problems

Preferred solution: Full refund

User's recommendation: Do not use

Resolved
Donald c A Khm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: You over Charged me

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Fixd - You over Charged me

You sent me two sensors, and I only ordered one, and it was advertised for 1999. I did not order two sensors.

I only ordered the 1999 special you guys were running, and you guys sent me two. You did it to me last time, and now you did it to me again, and I'd like to have this thing taken care of as soon as possible, please. My name is Donald C. Anderson.

My phone number is 425-459-****. Thank you.

View full review
Loss:
$34
Pros:
  • I like the device
Cons:
  • You over charged me

Preferred solution: Either one of these returned or cancel one of them and allow me to have the $19 and 19 $19.99 special that I was the first ordering please thank you Oh, I hear you 20 bucks

User's recommendation: Resolve my problem, please .

1 comment
Guest

Fix just over charged. Me 22 dollars and cost me $35 in over drafts

Benny B Bmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Refund

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Fixd - Refund

I ordered more than one; I only needed one. I would like to return one of them and get a refund for one.

View full review

Preferred solution: Refund for one of those items and return the one

Karen S Sye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Price quoted turns to double thay

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Product advertised at 19.99; by the time you order it, it goes to 47. I didn't ask for two fixd's, and I did not ask for warranties, and they just tack that on.

Very disappointed. I filed a dispute and want my money back and will get it. I called my credit card company immediately and alerted them of this scam.

This is a trick to double the price of the order. Don't use their site; it's a scam!

View full review
Loss:
$47
Cons:
  • Price is not what they quote

Preferred solution: Full refund

User's recommendation: Don't use this site to order

Vasco Dvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Overcharged

Fixd - Overcharged

I ordered the Fixd for 19.99 with taxes on my card ending in 3640 that was legit charge my bank text me that 105.99 was charged to my card that I didnt authorize

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User's recommendation: Be careful what you purchased

Zacharius S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer.lying to get people off the phone

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Fixd - Bad customer.lying to get people off the phone

I called and canceled a day after I placed an order. I was informed that day that I would be refunded.

I never received the merchandise, nor have I got my refund. I will report this matter to an attorney if I'm not refunded.

View full review
Loss:
$49

Preferred solution: Full refund

User's recommendation: None I won’t recommend any one else

Jessica A Qot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one's answering the phone

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I was talking to customer service, explaining what was going on, and she acted like she couldn't hear me. Then she hung up.

I tried calling back; now it's saying all people are busy and can't answer the phone.

Something isn't right, and I feel like this is a scam. If I do not get some kind of answers or talk to someone to fix the problem, then I'm going to report you to the Better Business Bureau.

View full review
Loss:
$51
Pros:
  • Easy to order
Cons:
  • Learn my lesson will not order again

Preferred solution: Full refund

User's recommendation: Do not purchase this product it's a scam

Deborah A C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Canceled a subscription that I didn't ask for. They won't cancel it. They keep sending emails saying welcome to the community. I didn't subscribe

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I was going to order the FIXD TOOL.BUT I DECIDED TO CANCEL BEFORE THE ORDER WAS COMPLETE. THE KEPT SENDING EMAILS TELLING ME I HAD JOINED.

HOW COULD THAT BE.I CANCELED THE ORDER BEFORE IT WAS COMPLETE. I DIDN'T SUBSCRIBE TO ANYTHING

View full review

User's recommendation: Not order from FIXD!!!

Betty T Xiy
map-marker Summersville, West Virginia

Wrongly charged

Fixd - Wrongly charged

I ordered the fixd gadget for $19.99 and with tax.my cash app was charged

$21.19. That was a legit charge.

But there was another charge of $42.38 that I did not authorize. I want my $42.38 put back in my Cash app account immediately. I will give fixd a bad review and verbally discourage equantiences.

from ordering from Fixd. I would appreciate an immediate refund for this.

View full review
Loss:
$4238
Pros:
  • Sounds like
Cons:
  • Wrong charges

Preferred solution: Full refund

User's recommendation: BE CAREFUL, BEWARE

John O Pue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Massapequa, New York

They make it impossible to cancel subscription

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Updated by user Jan 13, 2026

Fixd make it impossible to cancel subscription.The cancel button on the cite did nothing... it was disabled.I was informed to cancel through GoogleAbsolutely a scam to keep your payment as long as possible

Original review Dec 29, 2025

I feel this is a ploy to get your payment and keep your money as long as possible. I have tried to cancel, but they send me to Google to cancel their service. I have nothing good to say about Fixd and this whole experience.

View full review
Loss:
$100
Pros:
  • No pros
Cons:
  • Difficult to set up will not refund my money talked to customer service and instead of canceling my account i was told to contact google

Preferred solution: Full refund

User's recommendation: BEWARE

Jessica A Qot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven't received it yet and y'all are trying to charge me $109 for what

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I ordered your product off of TV first it charged me 51 dollars when he's only supposed to charge me $20 then y'all turned around and trying to charge me $109 for something I haven't received yet that's a problem

View full review

User's recommendation: It's a scam

WILLIAM T Uvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Sacramento, California

To cancel a 7 day free trial subscription to Fox Sports.

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You Charged my bank account $99.99.After I canceled subscription. ItWas 7 day free trial. Please refund my money to my account.

View full review
Loss:
$100

Preferred solution: Full refund

rafael s Rof

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Los Angeles, California

Charging for an unsolicited service

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They actually sent me an email saying they have no record of any subscription with them, and that's exactly what I replied: how could they charge my credit card $99.99 if I haven't requested any premium service? That's all. I've already filed a claim with the bank and I expect them to refund the charge for a service I never requested.

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Sharon P Cpw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Jacksonville, Florida

Fraudulent charge on my account from you. I did not authorize.

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They just automatically took it upon themselves to charge my account $99.99 for their subscription for a year. The box was still under the Christmas tree when they did that OMG, but in the long run, they refunded the money.

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User's recommendation: Keep an eye on your CC

Aureliuse P

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fixd is not connecting

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Updated by user Jan 06, 2026

Don't By ,they only won't your money, think,if a million people by this there payed, if there's a problem they just ignore you.

Original review Dec 22, 2025

Phone was answered but no one said a word , just left me hanging on the phone. Your Product is good good, but your service stinks.

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Pros:
  • You tell me
Cons:
  • You tell me

Preferred solution: Tell me what's the problem, or replace my unit

User's recommendation: Someone say something, there's a reason I am calling

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