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Fixd

Fixd

www.fixd.com
What is your customer experience with Fixd?

Fixd Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Fixd has 2.0 star rating from 594 reviews and low recommendation rates; 16% would likely recommend. Consumer sentiment is mostly dissatisfied, with many citing billing and subscription issues.

Positive Feedback

The product itself works for many users and a few reports note quick, satisfactory resolutions when customer service responds; some reviewers call the device good.

Negative Feedback / Risk Areas

  • Frequent reports of unexpected charges, subscription billing and unauthorized fees referenced in Fixd reviews and Fixd customer complaints.
  • Poor or unavailable customer service, long holds, unanswered emails and refund delays.
  • Shipping errors, wrong quantities, and website/checkout pricing discrepancies.

Key Takeaways for Future Customers

  • Carefully review checkout for subscription or membership add-ons before purchase.
  • Monitor billing and bank statements and be prepared to request refunds for unexpected charges.
  • Expect potential delays reaching live support and follow up persistently for returns or canceling subscriptions.
View full overview ›

Media from reviews

Fixd - Wrong address on shipping order
Fixd - I want to send them backFixd - ScammedFixd - OverchargedFixd - Charged??Fixd - Charged?? - Image 2Fixd - Wrongly charged
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
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Heather R Zxe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No longer connecting.

There is no blue light when plugged into the port, and my phone no longer connects. I was told it's because I don't have premium status.

I looked for an 800 number to call but can't seem to find anything.

I was also going to buy my son one, but not anymore. Do you honor your product, or are we just out of luck?

View full review
Loss:
$100
Pros:
  • Convenient
Cons:
  • Does not work with my vehicle will not respond

Preferred solution: One that works

Resolved
Diane C Osi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orillia, Ontario

Resolved: Poor communication

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Updated by user Jan 30, 2026

Company fixed the issue and I have been provided with full refund.

Original review Jan 26, 2026

Want to make full return of product. Sent email with no response although they opened and read email on January 23

View full review

Preferred solution: Full refund

Stephen B Nld

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged??

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Fixd - Charged??
Fixd - Charged?? - Image 2

Refund requested. I have no subscription nor account with you.

Call if necessary (505) 453-****. Bye

View full review
Pros:
  • Appears helpful
Cons:
  • Does not give complete codes and only works on simple problems

Preferred solution: Full refund

User's recommendation: Do not use

Resolved
Donald c A Khm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: You over Charged me

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Fixd - You over Charged me

You sent me two sensors, and I only ordered one, and it was advertised for 1999. I did not order two sensors.

I only ordered the 1999 special you guys were running, and you guys sent me two. You did it to me last time, and now you did it to me again, and I'd like to have this thing taken care of as soon as possible, please. My name is Donald C. Anderson.

My phone number is 425-459-****. Thank you.

View full review
Loss:
$34
Pros:
  • I like the device
Cons:
  • You over charged me

Preferred solution: Either one of these returned or cancel one of them and allow me to have the $19 and 19 $19.99 special that I was the first ordering please thank you Oh, I hear you 20 bucks

User's recommendation: Resolve my problem, please .

1 comment
Guest

Fix just over charged. Me 22 dollars and cost me $35 in over drafts

Resolved
Michael L Syf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Big misunderstanding with the auto fill I only tried to purchase 1 scanner ONLY 1 I continued to checkout they asked me about a second 1for another price I declined and continued to check out and was

Updated by user Feb 02, 2026

Company fixed the issue and I have been provided with settlement agreement. I was charged for only one when they charged me for 2. Contact customer service via email.

Original review Jan 18, 2026

When I went to check out, my total was $21 and change for 1 scanner. All of a sudden, I put my card in and checked out, and the price jumped up to something like $50.

View full review
Loss:
$26
Pros:
  • Idk
Cons:
  • Idk

Preferred solution: Only 1 I've been charged for 2 when I specifically tried to buy 1

User's recommendation: Make sure the amount of scanners your ordering equals the amount you're being charged

Rapheal Czn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

How to return

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Updated by user Jan 29, 2026

Good. Now I just hope the package gets back to you.

Original review Jan 28, 2026

I was sent two of the units, the fixed units, and I only have one car. I only need one.

And also, I didn't know it cost $100 a year to use the full unit. And I can't afford that.

So she canceled the hundred dollars a year, and she also sent me instructions by email on how to return the second fixed unit. So I am satisfied.

View full review

User's recommendation: Read more carefully that it does cost a fee if you want to use the whole unit.

Benny B Bmg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Refund

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Fixd - Refund

I ordered more than one; I only needed one. I would like to return one of them and get a refund for one.

View full review

Preferred solution: Refund for one of those items and return the one

Karen S Sye

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Price quoted turns to double thay

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Product advertised at 19.99; by the time you order it, it goes to 47. I didn't ask for two fixd's, and I did not ask for warranties, and they just tack that on.

Very disappointed. I filed a dispute and want my money back and will get it. I called my credit card company immediately and alerted them of this scam.

This is a trick to double the price of the order. Don't use their site; it's a scam!

View full review
Loss:
$47
Cons:
  • Price is not what they quote

Preferred solution: Full refund

User's recommendation: Don't use this site to order

Vanessa P Ecp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They put me on, hold for over twenty five minutes.And never got back with me.So I fallen hung up

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Updated by user Feb 05, 2026

There’s no way to get in touch with these people so if you have a problem, good luck with that! We never received our part, but yet the money was taken out of our bank!!

Original review Jan 21, 2026

I never got my fixed part.But you's started charging me for service that i've never even got the part

View full review
Loss:
$10

Preferred solution: Deliver product or service ordered

David E Ysb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Tennessee

Order status

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Couldn't understand the person I was talking to foreign language could not understand at all trouble hearing me

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Preferred solution: Deliver product or service ordered

Vasco Dvd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Pittsburgh, Pennsylvania

Overcharged

Fixd - Overcharged

I ordered the Fixd for 19.99 with taxes on my card ending in 3640 that was legit charge my bank text me that 105.99 was charged to my card that I didnt authorize

View full review

User's recommendation: Be careful what you purchased

Zacharius S

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bad customer.lying to get people off the phone

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Fixd - Bad customer.lying to get people off the phone

I called and canceled a day after I placed an order. I was informed that day that I would be refunded.

I never received the merchandise, nor have I got my refund. I will report this matter to an attorney if I'm not refunded.

View full review
Loss:
$49

Preferred solution: Full refund

User's recommendation: None I won’t recommend any one else

Jessica A Qot

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No one's answering the phone

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I was talking to customer service, explaining what was going on, and she acted like she couldn't hear me. Then she hung up.

I tried calling back; now it's saying all people are busy and can't answer the phone.

Something isn't right, and I feel like this is a scam. If I do not get some kind of answers or talk to someone to fix the problem, then I'm going to report you to the Better Business Bureau.

View full review
Loss:
$51
Pros:
  • Easy to order
Cons:
  • Learn my lesson will not order again

Preferred solution: Full refund

User's recommendation: Do not purchase this product it's a scam

Deborah A C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Canceled a subscription that I didn't ask for. They won't cancel it. They keep sending emails saying welcome to the community. I didn't subscribe

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I was going to order the FIXD TOOL.BUT I DECIDED TO CANCEL BEFORE THE ORDER WAS COMPLETE. THE KEPT SENDING EMAILS TELLING ME I HAD JOINED.

HOW COULD THAT BE.I CANCELED THE ORDER BEFORE IT WAS COMPLETE. I DIDN'T SUBSCRIBE TO ANYTHING

View full review

User's recommendation: Not order from FIXD!!!

Betty T Xiy
map-marker Summersville, West Virginia

Wrongly charged

Fixd - Wrongly charged

I ordered the fixd gadget for $19.99 and with tax.my cash app was charged

$21.19. That was a legit charge.

But there was another charge of $42.38 that I did not authorize. I want my $42.38 put back in my Cash app account immediately. I will give fixd a bad review and verbally discourage equantiences.

from ordering from Fixd. I would appreciate an immediate refund for this.

View full review
Loss:
$4238
Pros:
  • Sounds like
Cons:
  • Wrong charges

Preferred solution: Full refund

User's recommendation: BE CAREFUL, BEWARE

John O Pue

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Massapequa, New York

They make it impossible to cancel subscription

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Updated by user Jan 13, 2026

Fixd make it impossible to cancel subscription.The cancel button on the cite did nothing... it was disabled.I was informed to cancel through GoogleAbsolutely a scam to keep your payment as long as possible

Original review Dec 29, 2025

I feel this is a ploy to get your payment and keep your money as long as possible. I have tried to cancel, but they send me to Google to cancel their service. I have nothing good to say about Fixd and this whole experience.

View full review
Loss:
$100
Pros:
  • No pros
Cons:
  • Difficult to set up will not refund my money talked to customer service and instead of canceling my account i was told to contact google

Preferred solution: Full refund

User's recommendation: BEWARE

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