Fixd
Fixd Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fixd has 2.1 star rating based on 471 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Fixd to a friend or colleague.
- Rating Distribution
Pros: No pros, Good device, Good product.
Cons: None known at this time, Take your money with no warning, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fixd has 2.1 star rating based on 471 customer reviews. Consumers are mostly dissatisfied.
17% of users would likely recommend Fixd to a friend or colleague.
- Rating Distribution
Pros: No pros, Good device, Good product.
Cons: None known at this time, Take your money with no warning, Customer service.Recent recommendations regarding this business are as follows: "I did not use sensors. beaware of add.very deceiving", "Don't buy!", "Don't buy", "It's the best gadget I've ever used", "Check your OBD plug before ordering".
Most users ask Fixd for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Top Fixd Reviews
"Received a refund immediately by using their website"
I was directed to their customer support website. I entered all my information along with the reason I wish to have a refund and it was refunded through PayPal...
"Keep asking for credit card when asking for information on return."
Asking for information to return two devices on account that I canceled. Online chat wants my credit card. Why would you want my card to cancel and return?...
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Return label, and refund
Answer the phone, so that I may get a return label for the product you sent a double of and charged 99.99.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money that I never approved
They were taking money from my account that I did not approve. If they give you this option thing, don't go with it, because I got two of them who were supposed to have this other thing for free because I got two.
Then I looked at my account, and they're taking 100 and some dollars out. This is fraud, and I reported it.
- I do not know i have not even plugged them in yet
Preferred solution: Full refund
User's recommendation: I won’t buy again or recommend it to anybody and if you do proceed cost because they’re gonna take your money on stuff you never even ordered. I want my money back.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery difficult to maneuver around
I have tried to print a return label I received. I cannot find the order number (UP-7E60E884B88).
I copied the number from the acknowledgement letter. No matter which way I tried to connect, there was no success.
- N a
- N a
Preferred solution: Full refund
User's recommendation: Think b4 buying
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging my account for something I did not order. I want the basic service only
I haven't even hooked the fixed app to my car. I ordered the fixed gadget for standard use, no extras, and they are trying to take $99.99 out of my account, which is going to cause me to turn them in for fraudulent activity, and I will not have access to my debit card.
It's a lose-lose situation.
If I wanted the extras, that is what I would have chosen. I did not, and the $99 charge should be immediately removed from my account.
- I dont know because i havent hooked it up yet
- I do not know
Preferred solution: Removal of that charge for 99.99
User's recommendation: If u order, watch ur bank account for other charges.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charge for 100$ to my account overdrafting my account. Unacceptable!
When I ordered the Fixd device, all it said was to pay the special price for that day if I called at that moment. So, I did, and I was only charged $19.99.
Which I thought was great. Then, after using it to check my vehicle for problems, today I look at my account only to find you guys had overdrafted my account without my permission and consent, charging me $100. What kind of business are you running? You're doing things that gangstalkers do and behaving like a member of a gang-stalker group.
On top of that, when I used the device, nowhere in the app did I sign up to pay $99. Put my money back ASAP, or you're looking at a lawsuit.
You've overdrafted my account; this is unacceptable. I want my money now!
- Its a lie
- To charge you secretly and play dumb
Preferred solution: Full refund
User's recommendation: Please people do yourself a favor and just purchase your own little reader at autozone. You're you're you're paying a little bit more, but less than a $100 for a nice proper one and guarantee that you will still get the codes or whatever is harming. Your vehicle will be shown by this little device. This fixed device might be 20 bucks. But they secretly just charged me a $100 without my consent or authorization. These *** gangstalking m************ hackers. Piece of *** Company if you ask me. Do not get anything from them.They're *** scammers. On top of that by charging me without making sense they also overdrafted my account over eighty dollars *** stupid *** idiots nothing but hacker thief's *** gangstalkers
Same here. I was supposed to have the free account, yet o found 99.99 charge on my account today Can't get a hold of these people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFull refund request order UP-34B0627D287
Request full refund on the order UP-34B0627D287
leachmartha@***.com
760-496-****
Cancel subscription which I didn't enroll.
- Request full refund
- Unknown
Preferred solution: Full refund
User's recommendation: Dis NOt revive product Nor enroll on a subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milwaukee, Wisconsin
Not saying what you're supposed to say
Need someone to help me and call 414-629-****. It's saying nothing is wrong with my car, and it's not telling me anything.
But it's going well with the car, and it's not true. So if you can have someone call me, it would be great.
I had emailed you all, and I had called someone, but no one answered the phone at all.
Thank you.
User's recommendation: Call me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
San Antonio, Texas
Fraud
Your system and personnel fraudulently stole money from my account...same day of 7 day trail test I canceled before the 7 days and your corporation took without authority ...hear is the evidence... I guess I need a lawyer
User's recommendation: Mercy and compassion
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOutrageous charge
I just received this device and haven't even plugged it in. Plus, there was no mention of a $109.
charge prior to even taking it out of the package.
I am upset and I don't even want anything to do with you. I want a full refund ASAP.
- Sneaky theived
Preferred solution: Full refund
User's recommendation: Don’t purchase the device -hidden charge is ridiculous
Brisbane, Queensland
I would like to speak to a representative of the company I bought a product that does not fit My Car. I can’t get any answers.
I just like to speak to someone in the company if not ill returne your product if it doesnt work it snow used to me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
New York, New York
Wrong price for my order
Couldnt make connection with a live person called after five must call back Monday or please call me back at 352-228-****. I signed up for two fixed devices at each st 19.99 total price on there was 39.99 after it went through it came up 49.99.
Then I received a call from my banks fraud division saying they needed to be sure it was me making this order but said you are trying to at first charge me 49.99 which I did not agree to . Then 105.99 which I dont know why? Guessing its because the bank stopped the order till they checked with me. I referred to my order and the price o agreed to which is 19.99 each then for two it said 29.99 I still have that in my e mail.
Which comes out 38.00.
Then you tried to charge me to sign up for extra information on things you have there which I did not want it sign. All I want here is just the two fixed Devices I ordered at 19.99 each and already have. Thats it ! I dont want anything else and its not 49.99 or 105.99!
Do call me Monday do you can get it right with my bank and I will also. I want to keep the two I have for the 19.99. Thats it. Very easy !
No late charges or cancellation fees or stop fees I had no idea it ever happened till you reached out today to tell me . I mean it sure took you long enough. So I should be charged 38.00 ! Thank you !
Joanne vantine. Os my bank said its ok to charge my card now . I can use it. Ill reach out to them Monday as well they shouldnt be doing stuff like this every time a person uses their card!
Why have it of we have up go through all this every time! Not right . I get why but every time? They should just call you right then a text asking is this you with a code thats it then continue on once they see it is us.
Not Waite days on both sides to tell you theres a problem must of me . Theres a shorter way than this every time you use a card .
Thanks again Ill Waite to hear from you Monday! Joanne Vantine
1 hour wait, still no service to eat, plenty of tables and employees available at 10th north and congress av in Palm spring Florida.
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Verified Reviewer |
Carrollton, Texas
FIXD rejected my $I nd to buy my f&f the 3pk.
I tried to buy the 3pk. But purchase declined Td says my acct.
& card is fine its your company & website @ fault. Please fix it ASAP so I can make my purchase. If you want me to continue spreading gd. Words about your product.
Both # that were provided were out of service, why is that? That's not how you run a business if you want it to last.
- Good product and live mechanic advice
- Poor website company both mumbers out of service
Preferred solution: Ability to buy your product
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo CANCEL an order because I was OVERCHARGED
None at all
It was advertised at $19.99, but I was charged a much higher price. I was charged a total of $50.87. I want a refund.
- Overcharge
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Staten Island, New York
Not working
I need to remove the yearly limit of vehicles. please help me resolve this issue or Im going to have to unsubscribe
Thank you
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYou charged my account $108.89 and I was never contacted.
I would just like to get someone from customer service to call me so I can talk to them about returning my money for the yearly renewal of over $100.00. Nobody from FIXD sent me an email or a text, reminding that the renewal was coming up.
If they had, I could have told them then, that I did NOT want to renew my membership. What is so hard about returning my email to them, or calling me? I gave them my telephone number in my text.I won’t be referring anyone to them because their customer service sucks. You cannot find a telephone number that is currently working.
If I don’t get my money back, ASAP, I will be contacting my attorney!My name is:Lisa M. MolesAddress: 9506 N. Howard Street Spokane, WA 99218Cell: (509)270-****E-mail: lisamoles14@***.comI hope that this is enough information to contact me!!TERRIBLE CUSTOMER SERVICE!
UNACCEPTABLE!!!Thank you.Lisa M. Moles
You charged my checking account $108.89 for this year's subscription. I received no phone call, e-mail, or text telling me that my renewal was coming up.
If you had notified me, I would have told you that I do not want to renew my subscription. I purchased the FIXD meter last year and got the subscription then. However, I did NOT and do NOT want the subscription renewed. Therefore, I am requesting that you return my $108.89 to my checking account immediately.
I expect to see the deposit into my account no later than Wednesday, May 7th, 2025. I will be calling you tomorrow, May 6th, to make sure you got this message and that the refund is being processed.
My phone number is (509) 270-****.
You may call me with any questions.
Thank you.
Very sincerely,
Lisa M. Moles
Spokane, WA
- I am still on the fence about this question
- Still processing
Preferred solution: Full refund
This isn’t Fixd and your message won’t reach them here. FYI, when you signed up (and 100% of the time EVERYWHERE) auto-renewal is ALWAYS going to happen.
None of the businesses will ever call, text or email you. All of this, including no mention of a reminder, was in the terms of service you obviously did not read at sign up.
Toronto, Ontario
I am not able to return product
Even if you order a product by mistake you are not able to return it no return options no return label and no customer care support to discuss our issues
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I'm trying to call the company to do the same as I did not order the prime subscription. To no avail