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Fixd

Fixd Reviews

www.fixd.com
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Fixd Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Fixd has a 1.9 star rating from 707 reviews and 16% would recommend. Consumers are mostly dissatisfied, noting pricing, website issues, and billing practices.

Key Takeaways for Future Customers

  • Read Fixd reviews and watch for unexpected subscription enrollment.
  • Expect limited diagnostics on complex codes; device often works for simple problems.
  • Prepare for potentially slow customer service when seeking refunds or membership changes.

Negative Feedback / Risk Areas

  • Frequent customer complaints about unauthorized charges and billing practices.
  • Recurring requests for refunds and difficulty canceling subscriptions.
  • Poor customer service responsiveness and refund delays.
  • Reports of auto-ship or membership charges customers did not authorize.

Positive Feedback

Some users report easy installation and that the product works for basic diagnostics; a few had successful refunds or resolutions.

View full overview ›

Media from reviews

Fixd - Refund
Fixd - Es por un pedido que hiseFixd - Need customer service support to fix the issue or confusion that's all for now...Fixd - Good morning you just just take 106,86...Hi. I tried to use the FIXD app but I...Fixd - I got charged after I cancelled my 7 day trial.Fixd - I got charged after I cancelled my 7 day trial. - Image 2
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Marcus P Qra

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Louis, Missouri

It's a waist of time and money

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Actually had to have a new debit card issued at my bank to get rid of the monthly charge. Tried to use customer resolution on web. In my opinion and experience this company isn't fixed it's BROKEN.

Loss:
$100
Cons:
  • Many

Preferred solution: My experience noted for other consumers

User's recommendation: Run away... run far run fast. Don't look back you can never look back.

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Tina d Qpt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - This is a scam; refunds are blocked.
  • - Paying 19.99 leads to 100/month charges; waste of time.
Fixd - Refund

This is a scam. I want my refund.

They make it impossible. After you purchase it for 19.99, then they start trying to collect another $100 a month for other crap related to the $19.99. This is so disgusting; nothing but a waste of my good money and time.

Do yourself a favor: save a headache, go to an auto parts store, and let them scan your car for free. Thank me later!

Loss:
$19
Cons:
  • Way too many too list

Preferred solution: Full refund

User's recommendation: Do not waste your money this is a rip off

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David C Xdr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Es por un pedido que hise

Fixd - Es por un pedido que hise

Me cobraron demasiado, solo quería 2 aparatos, no todo eso. Aparte, me hicieron 2 cobros de 71 dólares.

Pros:
  • No le puedo decir no los tengo

User's recommendation: Pues no se

View full review
Resolved
Rodger W Jxc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Morrisdale, Pennsylvania

Resolved: Unauthorized charges

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AI Highlights
  • - A 105.99 subscription charge occurred five days after purchase.
  • - Refund issued within two days with a warning about Facebook purchases.
Updated by user Sep 18, 2026

Company fixed the issue and I have been provided with full refund. Contacted Fixed and requested my money back for an unauthorized charge. Had no problems as they credited the money back to my account in 2 days.

Original review Sep 03, 2026

Recently, I purchased the FIXD scan tool. Five days later, I was charged a subscription fee of $105.99, which I had not ordered and did not know anything about.

I tried stopping the payment through PayPal, but it was denied. Not wanting to go through my credit card and have to cancel it and get a new one, I called FIXD, and to my surprise, I had the refund in 2 days.

Since I got my full refund, I am posting a positive review of FIXD but also warning others to be aware. Also, be careful of making Facebook purchases.

Cons:
  • Unscrupulous business practices

Preferred solution: Full refund

User's recommendation: Be careful of FIXD and Facebook

View full review
David B Tbp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Las Vegas, Nevada

Need customer service support to fix the issue or confusion that's all for now then I will review my thoughts about it. Thanks

Fixd - Need customer service support to fix the issue or confusion that's all for now...

I have been overcharged four different times, and I would like my money refunded as soon as possible to my bank account, please, or you can cancel everything. Because I only made one single order with a special offer of one article for $19.99; with taxes, it was $21.00.

Loss:
$67

Preferred solution: Full refund

View full review
Eugene P Eqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund never received

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AI Highlights
  • - Charged $49.99 vs $19.99; cancellation said impossible; told to return for refund.
  • - Returned by post; weeks later no refund or email.

I ordered their device, and immediately after my phone beeped from my bank, I thought I was paying $19.99. My bank statement read $49.99.

Within 3 minutes, I called back and canceled my order, which they said was impossible to do. They said once the package is delivered, return it or don't accept it and you will get a refund. I brought it to the post office to have it sent back to the sender or seller, and that was over 3 weeks ago, almost four. It was in the middle of August.

I have still not heard any email back, and there is no $49.99 payment into my bank account. This is *** me off about this product.

Loss:
$49
Cons:
  • Scam

Preferred solution: Full refund

User's recommendation: Do not purchase

View full review
Amirkhan A Osa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Riccione, Province Of Rimini

Good morning you just just take 106,86...

Fixd - Good morning you just just take 106,86...

Good morning you just just take 106,86 euro from my bank account without my permetione just send my money back please otherwise I will go to please

User's recommendation: Just wanna say be carful because the app you use sometimes the take money from your account I don’t know why it have to be clear now I send an email to send me my refund that they took it from my account

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Fabio I Tpv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ruskin, Florida

Hi. I tried to use the FIXD app but I...

Hi. I tried to use the FIXD app but I...

Hi. I tried to use the FIXD app, but I did not select a subscription; only the one-time trial.

In the past, I used it for free since I purchased the scanner.

Please cancel my subscription and refund. Order ID # 895709****3631**** June 12, 2026

Loss:
$99
Pros:
  • Good tool

Preferred solution: Full refund

View full review
Eugene P Eqi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Saying I ordered 2 devices which I only ordered one and as soon as I seen the price was $49.99 I canceled it within 1 minute I'm placing the order which they said they could not do that because it was

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AI Highlights
  • - Charged $49.99 for one device, not $19.99.
  • - Cancellation within 2 minutes failed, the item was returned to the post office, and refund is overdue.

They're saying that I ordered two devices which I did not I ordered one for $19.99 my bank set me a statement saying that my card was charged $49.99 I tried canceling within 2 minutes of ordering I wasn't able to right the lady at fix told me to refuse the delivery which I brought it to the post office they said they would send it back that was 4 weeks ago I still have not been refunded my $49.99 I am pissed the *** off

User's recommendation: Don't ever buy a fixed device

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John S Nze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charge to my account

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They charged me $99.00 for premium service that I didn't ask for or need. They dropped the charge upon request.

Preferred solution: Full refund

View full review
Shonte W Iab

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker East Saint Louis, Illinois

If I could give this company zero stars I would. First off they false advertising and then they unknowingly charge your card $99.99

Updated by user May 01, 2026

I would say, be careful of the company called FIXD. That is supposed to be sending out a product that reads the codes of your vehicle.

That they advertise on television because they will charge you an unauthorized charge of a $100. Whereas on the website it never says that it's a subscription.

So just know that they're gonna charge you for something called a so-called subscription. And then, as far as contacting them about your funds to be replaced back, it's difficult.

Original review Apr 16, 2026
First and foremost, I would like to say that this company is a scam. They are getting over on people by giving false advertisement because on their web page they do not disclose any information that they are going to charge you $99.99.

Secondly, it's very suspicious that they make it difficult for you to contact them. The only way you can contact them is through email. I've been having a difficult time getting ahold of these people because I spoke with my bank to let them know that they charged me already $21 to $25 for the part that you plug into your car and then turned around and charged me $99.99.

I will be, from this point on, seeking legal action. I have documented dates and times and also took screenshots of the web page showing that their page does not give any indication that they are going to charge you a hundred dollars and what the hundred dollars goes towards.
Loss:
$124
Pros:
  • Product actually shows the codes
Cons:
  • False advertisement no way of contacting them other than an email they are not responding to

Preferred solution: Full refund

User's recommendation: Don't fall for the scam of FIXD.com

View full review
Ashanta S Imz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I never received the product so why are yall even trying to take money from my account

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cancel my subscription and refund my money!

cancel my subscription and refund my money

cancel my subscription and refund me my money

Loss:
$2500

Preferred solution: Full refund

View full review
Arionne Yoy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Clinton, Washington

I ordered one sensor for $20.00. I received two and was charged $43.61. Then another bill for $109.09 appeared which I was not aware. I found I cannot use the devices and can't return.

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Updated by user Oct 02, 2026

I got no satisfaction and no word as I want to return the product unused and unopened. I've tried and cannot get through.

I was guaranteed my money back if the product wasn't what I wanted. Instead of costing $20.

It was nearly $150 and lots of aggravation. I have yet to get this resolved.

Original review Sep 17, 2026

I'm a senior on fixed income and bought 1 sensor for what was $20. I then received 2 sensors and a bill for $43.61.

I discovered I was also charged $109.09, which appears to be a recurring charge.

I now find I'm having trouble returning the unused sensors, which I cannot use, and I never opened them. This feels like a scam that I cannot afford.

Loss:
$43

Preferred solution: Full refund

User's recommendation: Beware!

View full review
Serinity Ayc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't know about the 1yr subscription

It's good but I wasn't ready to pay $99 a year for subscription. I thought it was just a one time charge of $19.99.

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Avacyn Nkg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized charges refund due

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Refund my money. My money was taken out of my account unauthorized.

Ive been going in circles with this company. I am not gonna write at least 100 symbols refunded my money and Ill go quietly away.

User's recommendation: No

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LATONYA B Ksc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Atlanta, Georgia

My fixed it tool do not work an I was charge a monthly fee of $99.99 I would like a refund

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Updated by user Sep 18, 2026

No answer wrong number has been disconnected or no longer in service.

Original review Sep 11, 2026

I was charge a monthly fee of $99.99 and the service don't work on my vehicle.I would Like a refund my name are David Butler an my wife name Latonya Butler we was charge for service that don't work on 09/09/2026 refund please.

User's recommendation: No

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