Fixd
Fixd Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fixd has 2.0 star rating based on 551 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Fixd to a friend or colleague.
- Rating Distribution
Pros: Good product, No pros, Good device.
Cons: None known at this time, Take your money with no warning, Customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Fixd has 2.0 star rating based on 551 customer reviews. Consumers are mostly dissatisfied.
16% of users would likely recommend Fixd to a friend or colleague.
- Rating Distribution
Pros: Good product, No pros, Good device.
Cons: None known at this time, Take your money with no warning, Customer service.30% of users think that Fixd should improve its Customer Service.
38% of users say that they might use Fixd in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "You May charge a reasonable amount when use relative to the purchase amount, if you have to buy increase purchase price ie to $40,$50 or $60 then charge $10 or $20 each time it is used. That to me is fare NOT $20 to $100 that to me is outrageous!", "Don’t do it!", "Don't have anything positive to say , total lack of performance.", "I don't about others just me", "Will not recommend".
Most users ask Fixd for the refund as a solution to their issues.
Consumers are not pleased with Billing Practices and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Is Fixd Legit?
Our analysis shows that Fixd is legit, safe for consumers to access and is not a scam. www.fixd.com follows necessary security procedures to protect its users. However, since some issues have been reported, it’s always a good idea to do your own checking of Fixd reviews to learn more about other consumers' experiences.
Top Fixd Reviews
"Need to return unopened order UP-28906E433DBand get refund."
Surprised by being asked for $45 to join . then I decided to call customer service for help. She was very halpful.
"Billing"
I'm upset. I was supposed to be charged $19.99. I just checked my credit card, and I was charged $50.00. Why? Check everything.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Returning the device for a refund.
Purchasing a device for $20 then charging $100 each time you use it is a rip off. I want to return the device for a refund.
- Easy to use
- Price per usage
Preferred solution: Full refund
User's recommendation: You May charge a reasonable amount when use relative to the purchase amount, if you have to buy increase purchase price ie to $40,$50 or $60 then charge $10 or $20 each time it is used. That to me is fare NOT $20 to $100 that to me is outrageous!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCobro excecibo
Hice la compra de un dispositivo y me están cobrando de más. ¿Qué debo hacer para la devolución?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Petersburg, Virginia
Moduel stopped working and can't get an answer
Model has stopped connecting to my phone. This started last week.
I have used the product with no problems until last week.
Need help with your issue?
Get support from our consumer experts.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Ashland, Ohio
Want to cancel the premium service my free trial ends June 22 and I don’t want it
All I want to do is cancel premium service. I am coming to and end of the free trial.
And I dont want to spend the $99.99 yearly subscription.
I tried to cancel from the app but can not. There is no place to cancel
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerU had taken $99 out of my account and I can eled the subscription
I had ordered the Fix'D and tried it out during the 7-day trial that was supposed to be 14 days of it, and when it got delivered, I tried it out and it worked great. But I canceled it the next day, the subscription, and somehow a week to two later, I got charged $99 for service when I don't have any active accounts. I want my money returned to my account.
- It tells you how to fix the part on the car and tells you the exactly thing wrong with it
- I canceled my subscription and they still charged my account almost two weeks ago
Preferred solution: Full refund
User's recommendation: Don't take out a payment when the customer had cancelled their subscription,
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Charlotte, North Carolina
Returning product
This product didn't register my car issue. And I want to return and get a refund. Please send a label or QR code
User's recommendation: There are none
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTaking money that I never approved
They were taking money from my account that I did not approve. If they give you this option thing, don't go with it, because I got two of them who were supposed to have this other thing for free because I got two.
Then I looked at my account, and they're taking 100 and some dollars out. This is fraud, and I reported it.
- I do not know i have not even plugged them in yet
Preferred solution: Full refund
User's recommendation: I won’t buy again or recommend it to anybody and if you do proceed cost because they’re gonna take your money on stuff you never even ordered. I want my money back.
Downey, California
Return item
Im just dont want item i am still paying g for it monthly also $99.99
$12.99 plus purchased cost $_____ $ and i need a full refund, I am not interested. 626 522 **** Vivian Henriquez
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo one is helping me to resolve my issue I need help resolving issue
You processed my payment before I had a chance to read about the subscription, and when I saw I had to have a subscription, I tried to back out my information, and it had already gone through. I quickly notified the stated email to have them not send me the product and to reverse the charges and cancel whatever just happened.
I am not interested in it, nor do I want to be on a subscription. Please make sure I don't receive the product and am not being charged for this subscription I didn't agree to, and to reverse the funds back into my account. I do apologize for whatever glitch my phone had that didn't allow me to read what I was getting before it took my payment, or I would have never put you guys through this mess, nor put myself through this big headache this is causing me to get this resolved! Thank you.
Please help! I never downloaded the app or any of that, so I shouldn't be on a subscription contract to figure out how to get it stopped.
- Not being to verify your order before they take your money
Preferred solution: Full refund
User's recommendation: Make sure they know that they need a subscription in order to run the device and be up front with the costs involved Senior citizens like my self isn't tech savvy and know how these things work. I saw $20 and thought ok I'll try it. And when I saw the total was $40+ was wondering how it got up to $40 ? Then I saw something about subscription so I was reading it and that's when the charge went through , before I could withdrawal my information, I notified the website it was a mistake and to not send the product and to cancel the subscription I didn't authorize or wanted. . 0
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery difficult to maneuver around
I have tried to print a return label I received. I cannot find the order number (UP-7E60E884B88).
I copied the number from the acknowledgement letter. No matter which way I tried to connect, there was no success.
- N a
- N a
Preferred solution: Full refund
User's recommendation: Think b4 buying
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCharging my account for something I did not order. I want the basic service only
I haven't even hooked the fixed app to my car. I ordered the fixed gadget for standard use, no extras, and they are trying to take $99.99 out of my account, which is going to cause me to turn them in for fraudulent activity, and I will not have access to my debit card.
It's a lose-lose situation.
If I wanted the extras, that is what I would have chosen. I did not, and the $99 charge should be immediately removed from my account.
- I dont know because i havent hooked it up yet
- I do not know
Preferred solution: Removal of that charge for 99.99
User's recommendation: If u order, watch ur bank account for other charges.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Return FIXD device.
Company fixed the issue and I have been provided with full refund. I purchase FIXD for my brother, nothing wrong wit FIXD product but my brother has one so I just want to return it.
It’s hard to return online so I have to call them directly. Very nice customer service they fully refunded thanks.
When you purchase FIXD, make sure if for somebody else ask them if they have one because I’m trying to surprise my brother birthday, I purchased FIXD for him but he has FIXD so that why I returned. PS FIXD is good product highly recommended.
I purchased FIXD device for my brother, but my brother has one so I just wanna return it but too much hustle to return it. I dont know why.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Cancel subscription
I bought 4 fixd items,it seems they signed me up for their premium service with a monthly subscription. I was careful not to subscribe .I never subscribe to auto renewal payments. They are always difficult to cancel.after talking to a fixed re on line they said they would cancel and reimburse me .so I'm waiting to see if they follow through
Company fixed the issue and I have been provided with full refund. After calling fixed with the phone number you provided,my auto subscription was cancelled and refunded.the fixed representative was very nice and helpful.
Can't find anywhere on their website that lets me cancel. I don't remember even signing for premium.
I bought 4 of them to gift. Almost $200 charges in May alone.
I would like to cancel and get reimbursed. Thank you.
Preferred solution: Full refund
User's recommendation: Make it easier to cancel
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charge for 100$ to my account overdrafting my account. Unacceptable!
When I ordered the Fixd device, all it said was to pay the special price for that day if I called at that moment. So, I did, and I was only charged $19.99.
Which I thought was great. Then, after using it to check my vehicle for problems, today I look at my account only to find you guys had overdrafted my account without my permission and consent, charging me $100. What kind of business are you running? You're doing things that gangstalkers do and behaving like a member of a gang-stalker group.
On top of that, when I used the device, nowhere in the app did I sign up to pay $99. Put my money back ASAP, or you're looking at a lawsuit.
You've overdrafted my account; this is unacceptable. I want my money now!
- Its a lie
- To charge you secretly and play dumb
Preferred solution: Full refund
User's recommendation: Please people do yourself a favor and just purchase your own little reader at autozone. You're you're you're paying a little bit more, but less than a $100 for a nice proper one and guarantee that you will still get the codes or whatever is harming. Your vehicle will be shown by this little device. This fixed device might be 20 bucks. But they secretly just charged me a $100 without my consent or authorization. These *** gangstalking m************ hackers. Piece of *** Company if you ask me. Do not get anything from them.They're *** scammers. On top of that by charging me without making sense they also overdrafted my account over eighty dollars *** stupid *** idiots nothing but hacker thief's *** gangstalkers
Same here. I was supposed to have the free account, yet o found 99.99 charge on my account today Can't get a hold of these people
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFull refund request order UP-34B0627D287
Request full refund on the order UP-34B0627D287
leachmartha@***.com
760-496-****
Cancel subscription which I didn't enroll.
- Request full refund
- Unknown
Preferred solution: Full refund
User's recommendation: Dis NOt revive product Nor enroll on a subscription.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Honaker, Virginia
Unauthorized withdrawal from my bank account
Where did Fixd get my card number? I just had a new card issued to me with a different number 2 days ago.
Companies Similar to Fixd
BlueDriver
“BlueDriver respondent gave me excellent directions. Very pleased with service. Thank you for your help.“
Xtooltech
“We've tried everything under the sun called them and they told me I would get an email about what to do...“
Eyezy
“I was charged $42.51 on my Debit Card by Eyezy and I have not been able to access or use your services....“
Facetune
“Pissed y'all did an unauthorized charge on my card for an already cancelled subscription. Refund my...“
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
I'm trying to call the company to do the same as I did not order the prime subscription. To no avail