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Fixd

Fixd
Reviews and Complaints

www.fixd.com
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1.9 out of 5
Based on 588 reviews from registered users.
1.9
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588 rated reviews | Is this your business?
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Richard C Inx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Denham Springs, Louisiana

I was charged $109, I didn't initiate.

I wasn't able to talk to anyone. Why wasn't I able to get through to anyone at FIXD? Is there another way to get through?

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Vicki M Dty

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Dispute

You charged me for a subscription that I did not authorize and I will dispute it at my bank. I am also sending back your devices

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Loss:
$143

Preferred solution: Full refund

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Helpful
Pamela M Bwj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Fort Worth, Texas

Have not received my refund yet, it's been more than 3-5workin days

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3.0

My account was charged for $104.99, and I called about it and the lady said it was canceled and will refund the money back to my account and it will take 3-5 working days, haven't received any thing

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Preferred solution: My refund on the premium package

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Lee P Jjj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Refund

I did a seven-day trial because I was trying to buy a vehicle, and I did not buy the vehicle. I canceled the subscription, and I was charged $99 through Apple and not from my actual credit card, so I need a refund, please.

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Loss:
$99
Cons:
  • Not easy to cancel from the website

Preferred solution: Full refund

Comment
Helpful
Leonard L Esh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Lively, Ontario

I was charged money to my visa card I didn't make any purchases

Updated by user Dec 30, 2025

No good don't know whats going on

Original review Dec 29, 2025

I talked to someone and gave them my information about my refund and they said I would get a email from management why don't you just put the customer complaint straight to management

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Loss:
$160

Preferred solution: Full refund

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Helpful
Raul E Ibs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Riverside, California

Subscription charges not authorized

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1.0

When I purchased the OBD reader, I didn't authorize the purchase of the subscription and still was charged for it.

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Loss:
$100

Preferred solution: Full refund

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Helpful
Anonymous
map-marker Great Falls, Montana

Im pissed i didn't want to subscription to go through. I don't have the money on my card. I want it canceled gor 1/1/2026. Don't want the subscription at all.

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1.0

Cancel the subscription for 1/1/2026 and forever. I will not use the fixd period. Don't want it cancel cancel.

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User's recommendation: Not at all

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Ali A Iuc
map-marker Atlantic City, New Jersey

Billing

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1.0

My account was debited $100. I gave no permission for such...

Please don't try this again. I don't want a subscription.

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Loss:
$100

User's recommendation: Not to buy

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Helpful
Anonymous
map-marker Goodman, Missouri

Why they took 99 dollars out of my bank account

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1.0

I was paying 9 something a month then they took 99.99 out of my account I didnt know they was going to take that out tried to get money back and they say im not eligible for a refund. So no I wont recommend them to anyone

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Barry G Bay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Its a good product but they have problems with thier indexinng

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3.0

They are responsive, they aren't fast but they got my problem within 50 hours. I dont have any more to say.

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Ann M Qxq
map-marker Dallas, Texas

Cancellation

I didn't want the premium version. I just wanted the device, nothing else. I have reached out several times to you and can't get help.

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Preferred solution: Full refund

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Helpful
Tabatha B Txw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

I want to cancel my trial

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1.0

I want to cancel my seven-day trial. Can you cancel my trial, please?

I keep trying to get in touch with this company to cancel my seven-day trial, and now I regret even trying it. You all must be a fraud company because I can't get in touch with this company.

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Preferred solution: I would like for you all to cancel my seven day trial

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Helpful
Pamela M Bwj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Dallas, Texas

Still haven't received my refund back

About 1 month ago called to find out about a charge to my account of 104.99, and the lady told me it was for the premium, and I told her that I wanted to cancel that she said it would take 3to 5 days to go back on my account, still haven't received it

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Sandra H Yyy
map-marker Oklahoma City, Oklahoma

Wont help! Wont refund money! False advertise

I'm mad. I ordered 1.

You sent 2. I want my $ back on both. You won't give it. Won't help.

That's stealing. Give back $

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Loss:
$55
Cons:
  • Terrible to customers

Preferred solution: Full refund

User's recommendation: That its a scam to get money

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Helpful
Janathan Ljd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Cambridge, Ohio

Thought I had a problem that turned out to be nothing more than an error on my part. Was addressed immediately and to my satisfaction is

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5.0
Updated by user Nov 04, 2025

Problem was handled almost immediately and to my complete satisfaction. Be complaint / error was strictly on my part and was rapidly corrected by FIXD. I look forward to using the product, and would patronize again.

Original review Nov 04, 2025

Purchasing errors just recently made on your website. I only want one, but I believe I ordered several in error 11/4/25

FIXD was very quick and comprehensive on their response.

Actually, they handled the situation exactly as I needed and wanted. They refunded any extra costs caused by my errors essentially immediately upon my completion of this note above. I have purchased a unit that is on its way and I look forward to using it.

Everything is hunky dory and communication was great! I would definitely patronize again.

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User's recommendation: I am very satisfied and would patronize again! Highly recommended

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