
Fixd
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo find out what's going on with my order
Well from speaking to one of your representatives I was told that my apartment number was never added to the carrier to deliver my order to my apartment but the lady I spoke to today said she added my apartment number on the deliver address so I will most definitely receive it this time but just in case things change again God forbid otherwise I will be one upset customer
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not received my order
I've ordered this product, and the only thing I got in the mail was a black case. The second time I ordered this product, it never came at all.
- Will let you order take your money
- But you will not receive your product
Preferred solution: Deliver product or service ordered
User's recommendation: I've ordered this product twice and still have not received it at two different times
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Want to cancel-plug in truck is broken and does not work.
The FIXD unit probably is a great product, however the old plug on my Ford is broken and has no power and it is smashed.
User's recommendation: Check your OBD plug before ordering

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Good Evening!... I would like to know how to up Grade to the full capacity of use with the Fixd Module PLEASE!...
Oh Nothing Happened I just wanted to update to full capacity of use that's all... could some one Please Get Back to Me To Let Me Know?.
THANK YOU VERY MUCH IN ADVANCE...
User's recommendation: Of course
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Disgusted with customer service
They kept sending a link to the help section that I had already reviewed several times. Once I requested a supervisor all communication stopped. I finally just cancelled the Premier service.
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Verified Reviewer |Return of 2.....I already have one ....it works good.....
I need to return 2 of these fixed testers. I already have one.
I'm not pissed; I'm happy with my one. 04/07/25
- Easy to install
- Useful information
Preferred solution: Full refund
User's recommendation: Fixed has helped me alot it works great!
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Verified ReviewerThe price is not 19.99, it's more plus a monthly deduction for the use of the fixed car care..
I was overcharged for the order. I ordered one and was charged for two.
One was supposed to be 19.99 but I was charged for two, plus more money, which came out to be 50.00.
I would like a refund, please. I will send the two fixed car care kits back.
- Over priced
Preferred solution: Full refund
User's recommendation: Make sure you get the price as stated on the commercial and not over charged.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Billing issue
I never ordered or received the product. I was billed the full amount.
When I requested a refund. I only received a partial refund. This company is a fraud. I tried contacting and got no where.
It was processing fees. Utterly ridiculous since I never received the product. But I am not surprised.
Trying to reach customer support was just as bad. I would give them negative 10.
Hope you dont buy from them.
K.Feather
User's recommendation: Don't recommend you buy!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey took money from my account
I ordered a device for $20, and then they took $99 out of my account for no reason that I know of, without my authorization. I want a total refund.
- You can not just take advantage of customers and help yourself to additional money
Preferred solution: Full refund
User's recommendation: Don't buy anything
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThe item doesn’t work as promised
I have written many emails, and they haven't responded. First, they changed me 3 times and took my bank to get my money back, and the issue of the warning light has not been resolved.
- Not working
Preferred solution: Full refund

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized debit by FIXD in my account , can you cancel the transaction immediately, 99.99
FIXD debited my account for $99.99, I did not buy or authorize FIXD to debit my account. Why did you debit my account?
I consider that as a fraudulent transaction. I made an outright purchase of your product back on Dec 1st for $21 cents. That's the only legal transaction I had.
Cancel the transaction of $99.99. I did not authorize or approve it.
- No pros
- Debited my account without my permission and approval
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI tried the free trial offer I thought when it was over, I would be billed monthly however they build me for the entire year which is not what I wanted or what I thought would happen the way they made
Nothing is happening. I have not heard from Fixed. It really makes me upset because they took an entire year at once out of my account, which I was not expecting.
- Informative
- Billing customer is not clear
Preferred solution: Price reduction
User's recommendation: Pay close attention. If you do the trial offer, they make it look like you have the option to go monthly, which is what I thought I was doing, but they took the entire year at once.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Billing issue
I never ordered this product but got billed for it. I was a refund but only a partial refund.
I was charged for shipping. Have to love it.
Charged for shipping on a product I didn't even ordered. Absolutely ridiculous.
User's recommendation: Don't go near this website.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |About my bill !
Make the subscription fee less. I don't use it every day or every week or every month.
It needs to be a lower price to have more subscribers! I like to have it more just in case I need it, but I don't use it that much to get my money's worth! Can you lower my subscription price?
I have told a couple of people about fixed, but now it costs more than what I can afford! Thank you in advance for helping me with a lower price!
User's recommendation: Differently recommend having one just Incase needed .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTo return item
I have to put in a credit card to register the item. Immediately, two other companies tried to make withdrawals.
Preferred solution: Full refund
User's recommendation: Read Reviews
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