Skip to content
  • Login
Fixd

Fixd
Reviews and Complaints

www.fixd.com
What is your customer experience with Fixd?
Show reviews that mention
account refund money subscription service order card charge bank customer
Filter review
Sort by
Johnny E Zzm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To find out what's going on with my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Well from speaking to one of your representatives I was told that my apartment number was never added to the carrier to deliver my order to my apartment but the lady I spoke to today said she added my apartment number on the deliver address so I will most definitely receive it this time but just in case things change again God forbid otherwise I will be one upset customer

View full review
Loss:
$63

Preferred solution: Deliver product or service ordered

Khandi K

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have not received my order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I've ordered this product, and the only thing I got in the mail was a black case. The second time I ordered this product, it never came at all.

View full review
Loss:
$30
Pros:
  • Will let you order take your money
Cons:
  • But you will not receive your product

Preferred solution: Deliver product or service ordered

User's recommendation: I've ordered this product twice and still have not received it at two different times

Tony Bxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Junction, Colorado

Want to cancel-plug in truck is broken and does not work.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

The FIXD unit probably is a great product, however the old plug on my Ford is broken and has no power and it is smashed.

View full review

User's recommendation: Check your OBD plug before ordering

Marie C Yvs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Columbus, Ohio

Good Evening!... I would like to know how to up Grade to the full capacity of use with the Fixd Module PLEASE!...

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Oh Nothing Happened I just wanted to update to full capacity of use that's all... could some one Please Get Back to Me To Let Me Know?.

THANK YOU VERY MUCH IN ADVANCE...Happy

View full review

User's recommendation: Of course

DONNA J Rnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Junction, Colorado

Disgusted with customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

They kept sending a link to the help section that I had already reviewed several times. Once I requested a supervisor all communication stopped. I finally just cancelled the Premier service.

View full review
RICHARD Hart

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Connellsville, Pennsylvania

Return of 2.....I already have one ....it works good.....

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I need to return 2 of these fixed testers. I already have one.

I'm not pissed; I'm happy with my one. 04/07/25

View full review
Loss:
$106
Pros:
  • Easy to install
  • Useful information

Preferred solution: Full refund

User's recommendation: Fixed has helped me alot it works great!

Leila B Ofw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The price is not 19.99, it's more plus a monthly deduction for the use of the fixed car care..

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Fixd - The price is not 19.99, it's more plus a monthly deduction for the use of the...

I was overcharged for the order. I ordered one and was charged for two.

One was supposed to be 19.99 but I was charged for two, plus more money, which came out to be 50.00.

I would like a refund, please. I will send the two fixed car care kits back.

View full review
Loss:
$50
Cons:
  • Over priced

Preferred solution: Full refund

User's recommendation: Make sure you get the price as stated on the commercial and not over charged.

Kathleen F Yvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Billing issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I never ordered or received the product. I was billed the full amount.

When I requested a refund. I only received a partial refund. This company is a fraud. I tried contacting and got no where.

It was processing fees. Utterly ridiculous since I never received the product. But I am not surprised.

Trying to reach customer support was just as bad. I would give them negative 10.

Hope you dont buy from them.

K.Feather

View full review

User's recommendation: Don't recommend you buy!!!!!

Michele D Xrz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They took money from my account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I ordered a device for $20, and then they took $99 out of my account for no reason that I know of, without my authorization. I want a total refund.

View full review
Loss:
$99
Cons:
  • You can not just take advantage of customers and help yourself to additional money

Preferred solution: Full refund

User's recommendation: Don't buy anything

Diego D Jpn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

The item doesn’t work as promised

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have written many emails, and they haven't responded. First, they changed me 3 times and took my bank to get my money back, and the issue of the warning light has not been resolved.

View full review
Loss:
$50
Cons:
  • Not working

Preferred solution: Full refund

louis D Dlu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unauthorized debit by FIXD in my account , can you cancel the transaction immediately, 99.99

Unauthorized debit by FIXD in my account , can you cancel the transaction immediately,...
Contains 1 confidential file for company representatives

FIXD debited my account for $99.99, I did not buy or authorize FIXD to debit my account. Why did you debit my account?

I consider that as a fraudulent transaction. I made an outright purchase of your product back on Dec 1st for $21 cents. That's the only legal transaction I had.

Cancel the transaction of $99.99. I did not authorize or approve it.

View full review
Loss:
$100
Pros:
  • No pros
Cons:
  • Debited my account without my permission and approval

Preferred solution: Full refund

April B Qmw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I tried the free trial offer I thought when it was over, I would be billed monthly however they build me for the entire year which is not what I wanted or what I thought would happen the way they made

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Nothing is happening. I have not heard from Fixed. It really makes me upset because they took an entire year at once out of my account, which I was not expecting.

View full review
Loss:
$100
Pros:
  • Informative
Cons:
  • Billing customer is not clear

Preferred solution: Price reduction

User's recommendation: Pay close attention. If you do the trial offer, they make it look like you have the option to go monthly, which is what I thought I was doing, but they took the entire year at once.

Kathleen F Yvm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Philadelphia, Pennsylvania

Billing issue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I never ordered this product but got billed for it. I was a refund but only a partial refund.

I was charged for shipping. Have to love it.

Charged for shipping on a product I didn't even ordered. Absolutely ridiculous.

View full review

User's recommendation: Don't go near this website.

Lonnie T Ram

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

About my bill !

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Make the subscription fee less. I don't use it every day or every week or every month.

It needs to be a lower price to have more subscribers! I like to have it more just in case I need it, but I don't use it that much to get my money's worth! Can you lower my subscription price?

I have told a couple of people about fixed, but now it costs more than what I can afford! Thank you in advance for helping me with a lower price!

View full review

User's recommendation: Differently recommend having one just Incase needed .

Michael S Url

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

To return item

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have to put in a credit card to register the item. Immediately, two other companies tried to make withdrawals.

View full review

Preferred solution: Full refund

User's recommendation: Read Reviews